IHI.org
  Offerings Agenda

Logged In: Guest Account

Event 28th Annual National Forum on Quality Improvement in Health Care

  • Thursday, December 1, 2016
    • 07:00 AM - 05:00 PM Conference Pass Print Desk
  • Friday, December 2, 2016
    • 07:00 AM - 05:00 PM Conference Pass Print Desk
  • Saturday, December 3, 2016
    • 07:00 AM - 05:00 PM Conference Pass Print Desk
    • 10:05 AM - 05:00 PM Welcome Blue Shirts!
  • Sunday, December 4, 2016
    • 07:00 AM - 05:00 PM Conference Pass Print Desk
    • 07:00 AM - 05:30 PM Conference Pass Print Desk
    • 08:00 AM - 02:30 PM IHI Open School Student Events
    • 10:45 AM - 11:05 AM National Forum Orientation at 11:00 AM in Crystal Ballroom, Salon G
    • 11:00 AM - 12:00 PM National Forum Orientation (Sunday)
    • 01:00 PM - 04:30 PM Learning Labs
    • 01:00 PM - 04:30 PM Achieving Equity: Readmissions and Real-World Lessons
    • 01:00 PM - 04:30 PM Internationally Heralded Approaches to Population Health driven by Alaska Native/American Indian/Native American Communities
    • 01:00 PM - 04:30 PM Back to the Basics: Building Essential Quality Improvement Skills
    • 01:00 PM - 04:30 PM Creating Adoptable and Sustainable Improvement
    • 01:00 PM - 04:30 PM High-Five People at the Center of Quality Improvement
    • 01:00 PM - 04:30 PM It Takes a Village to Combat the Opioid Epidemic
    • 01:00 PM - 04:30 PM Rapid-Cycle Evaluation for Improvement Leaders
    • 01:00 PM - 04:30 PM Start with the Experience: Not Your Average Innovation Workshop
    • 01:00 PM - 04:30 PM Team Coaching for Improvement Capability and Results
    • 01:00 PM - 04:30 PM IHI’s Joy in Work Framework: The Antidote to Burnout
    • 01:00 PM - 04:30 PM Professionalism and Peer Support: Drivers of Wellness
    • 01:00 PM - 04:30 PM Unleashing Everyone as Change Agents for Joy, Health, and Well-being
    • 01:00 PM - 04:30 PM Designing for Improved Maternal and Neonatal Health
    • 01:00 PM - 04:30 PM Discover the #1 Hidden Harm in Your Hospital
    • 01:00 PM - 04:30 PM Sustainability: Who Has the Answer?
    • 01:00 PM - 04:30 PM Turning Big Ideas into Reality: Large-Scale PDSAs Accelerate National Safety Improvements
    • 01:00 PM - 04:30 PM You Can Kick-Start Your Hand Hygiene Program
    • 01:00 PM - 04:30 PM Caregivers 2.0: You Heard the Stories. Now What?
    • 01:00 PM - 04:30 PM Patient and Family Engagement in Office Practice
    • 01:00 PM - 04:30 PM Continuous Value Improvement: Beyond Episodic Gains
    • 01:00 PM - 04:30 PM How to Build an Accountable Post-Acute Network
    • 01:00 PM - 04:30 PM Designing High-Impact Value Improvement Projects
    • 01:00 PM - 04:30 PM Overwhelmed by the Baldrige Criteria’s 256 “How” Questions? 30 Key Systems for High Performance
    • 01:00 PM - 04:30 PM A Values-Based Approach to Accountable Care
    • 01:00 PM - 04:30 PM Behavioral Health and Primary Care Integration: Payer-Led Practice Transformation
    • 01:00 PM - 04:30 PM Improving Outcomes for High-Needs, High-Costs Individuals: What Help Is Available?
    • 01:00 PM - 04:30 PM More Than Medical: The Impact of Social Determinants of Health on Utilization Risk
    • 01:00 PM - 04:30 PM Patients Agree: Let Paramedics Treat Me at Home
    • 01:00 PM - 04:30 PM Primary Care Transformation in the Era of Value
    • 01:00 PM - 04:30 PM Real Population Health: Building Sustainable Communities
  • Monday, December 5, 2016
    • 06:30 AM - 05:30 PM Conference Pass Print Desk
    • 06:55 AM - 07:05 AM National Forum Orientation at 7:00 AM in Crystal Ballroom, Salon G
    • 07:00 AM - 08:00 AM National Forum Orientation (Monday)
    • 07:00 AM - 05:00 PM Conference Pass Print Desk
    • 07:30 AM - 06:00 PM Bookstore Open
    • 08:00 AM - 02:30 PM IHI Open School Student Events
    • 08:00 AM - 05:00 PM ENROLLMENT CLOSED: Central Florida Zoo: Patient Care and Operations
    • 08:00 AM - 05:00 PM Gaylord Palms Resort: Joy in Work and Customer Satisfaction
    • 08:00 AM - 05:00 PM ENROLLMENT CLOSED: Universal Orlando®: Safety and Reliability
    • 08:00 AM - 05:00 PM ENROLLMENT CLOSED: Orlando Health System Site Visit: Delivering Great Care with High Reliability
    • 08:00 AM - 05:00 PM Marriott World Center: Managing Large-Scale Operations
    • 08:30 AM - 04:00 PM Moving Beyond Budgeting to Become Future-Ready
    • 08:30 AM - 04:00 PM Building an Organization-Wide QI System and Movement
    • 08:30 AM - 04:00 PM Journey to Population Health for Health Systems
    • 08:30 AM - 04:00 PM Minicourses
    • 08:30 AM - 04:00 PM Achieving Health Equity: What Will It Take?
    • 08:30 AM - 04:00 PM Building an Improvement Capability Training Program
    • 08:30 AM - 04:00 PM Key Lessons from Improvement Around the World
    • 08:30 AM - 04:00 PM Learning to Coach and Coaching to Improve
    • 08:30 AM - 04:00 PM Specialty Practice: Ready for New Payment Models?
    • 08:30 AM - 04:00 PM Using Improvement Theory to Listen. Really Listen.
    • 08:30 AM - 04:00 PM Personal Mastery for Relational Barriers to Change
    • 08:30 AM - 04:00 PM Rock the Boat and Stay In: Being a Great Change Agent
    • 08:30 AM - 04:00 PM Joy in Work: Four Actions Taken by Effective Leaders
    • 08:30 AM - 04:00 PM Engaging Physicians to Transform Care
    • 08:30 AM - 04:00 PM High-Impact Leadership in the Real World
    • 08:30 AM - 04:00 PM High-Impact Leadership: Developing Core Leaders
    • 08:30 AM - 04:00 PM Leading in a Crisis: The Power of Transparency
    • 08:30 AM - 04:00 PM Practical Skills in Patient Safety Tools
    • 08:30 AM - 04:00 PM Reducing Diagnostic Errors: A Practical Workshop
    • 08:30 AM - 04:00 PM Understanding Patient Harm and Risk: What More Can We Do to Improve?
    • 08:30 AM - 04:00 PM Patient and Family Adviser Summit
    • 08:30 AM - 04:00 PM A Passport to High-Quality, Affordable Care
    • 08:30 AM - 04:00 PM Coproducing Health Care Services, Creating Value: Where Do We Start?
    • 08:30 AM - 04:00 PM Incubators for Profound Organizational Change
    • 08:30 AM - 04:00 PM Hospital Flow = Right Care, Right Place, and Right Time
    • 08:30 AM - 04:00 PM Taking the Leap: Radical System Transformation to Advanced Team-Based Care
    • 09:00 AM - 04:45 PM 22nd Annual International Scientific Symposium on Improving the Quality and Value of Health Care
    • 01:00 PM - 02:15 PM Method Session 3: Writing and Publishing QI using the SQUIRE 2.0 Guidelines
    • 01:00 PM - 02:15 PM Method Session 2: Are you Ready for Scale-up?
    • 01:00 PM - 02:15 PM Method Session 1: Using a Health Equity Lens to Inform Quality Improvement Methods
    • 01:00 PM - 02:15 PM Method Session 4: Simulation Models to Develop Tests of Change in Improvement Science
    • 03:30 PM - 03:35 PM Exhibit Hall Open
    • 03:45 PM - 04:00 PM Welcome to the 2016 IHI National Forum!
    • 04:00 PM - 07:00 PM 9th Annual IHI Open School Chapter Congress
    • 04:25 PM - 04:30 PM Exhibit Hall Welcome Reception
    • 04:30 PM - 06:30 PM Exhibit Hall Welcome Reception
    • 06:30 PM - 07:00 PM Candlelight Vigil: Honoring our Patients, Friends, and Family Members
  • Tuesday, December 6, 2016
    • 06:30 AM - 05:30 PM Conference Pass Print Desk
    • 06:55 AM - 07:05 AM National Forum Orientation at 7:00 AM in Crystal Ballroom, Salon G
    • 07:00 AM - 07:30 AM National Forum Orientation (Tuesday)
    • 07:00 AM - 02:30 PM General Conference
    • 07:00 AM - 05:00 PM Conference Pass Print Desk
    • 07:40 AM - 07:45 AM Keynote: Captain Scott Kelly
    • 07:45 AM - 09:00 AM Captain Scott Kelly
    • 08:00 AM - 02:30 PM IHI Open School Student Events
    • 09:30 AM - 10:45 AM Workshop Session A
    • 09:30 AM - 10:45 AM Social Needs Interventions from Pilot to Scale
    • 09:30 AM - 10:45 AM Building Capability: The REALLY Big Challenge
    • 09:30 AM - 10:45 AM Can Improvement Cause Harm? Ethical Issues in Quality Improvement
    • 09:30 AM - 10:45 AM Catalyzing Students and Residents as Agents of Change
    • 09:30 AM - 10:45 AM Compare to Learn: Culture in Google and Health Care
    • 09:30 AM - 10:45 AM Delivering Excellence to Moms and Babies
    • 09:30 AM - 10:45 AM Learning Systems for Improvement
    • 09:30 AM - 10:45 AM Let Your Data Sing
    • 09:30 AM - 10:45 AM Keeping Your People Sane: Team-Building Activities
    • 09:30 AM - 10:45 AM Personal Mastery for Transformational Leadership
    • 09:30 AM - 10:45 AM Exploring the Challenge of Low-Volume Surgery and Quality
    • 09:30 AM - 10:45 AM High Reliability and Robust Process Improvement
    • 09:30 AM - 10:45 AM Long-Term-Care Facilities as Arenas for Compassionate Quality Improvement Work
    • 09:30 AM - 10:45 AM Reliable Diagnosis and Tracking in Primary Care
    • 09:30 AM - 10:45 AM Surgical Interventions in Birth: Global Perspectives
    • 09:30 AM - 10:45 AM Are We Improving the Patient Experience?
    • 09:30 AM - 10:45 AM What Matters to You? Using Co-design to Revolutionize Patient Experience
    • 09:30 AM - 10:45 AM Patients as Partners: New Ways to Design Care
    • 09:30 AM - 10:45 AM Beyond Feelings - Linking Stories to QI
    • 09:30 AM - 10:45 AM ACO, P4P, MACRA: From Acronyms to the Triple Aim
    • 09:30 AM - 10:45 AM Quality Improvement for Social Needs Interventions in Health Care
    • 09:30 AM - 10:45 AM Special Interest Keynote: Emerging Best Practices to Sustain Improvement
    • 09:30 AM - 10:45 AM Advancing Health Care for the Transgender Community
    • 09:30 AM - 10:45 AM Running Successful Collaboratives Around the Globe
    • 09:30 AM - 10:45 AM What Is a Patient's Chance of Survival from Sepsis in Your Organization?
    • 09:30 AM - 10:45 AM A Systems Approach to the Opioid Crisis
    • 09:30 AM - 10:45 AM Storyboard Walkaround: Addressing the Opioid Epidemic
    • 09:30 AM - 10:45 AM From Clinical to Social: Redefining What Counts as Health Care
    • 09:30 AM - 10:45 AM Enhanced Recovery After Colorectal Surgery
    • 09:30 AM - 10:45 AM How to Successfully Implement the Triple Aim in a Community
    • 09:30 AM - 10:45 AM Population Health in the Military Health System
    • 09:30 AM - 10:45 AM Storyboard Walkaround: Global Efforts in Achieving Health Equity
    • 10:35 AM - 10:45 AM Visit the Joint Commission Center for Transforming Healthcare's Vendor Presentation
    • 10:40 AM - 10:45 AM Book Signing: Dr. Peter Anderson
    • 10:45 AM - 11:15 AM Vendor Presentation: Joint Commission: Taking it from the Top: CVHP Embraces Robust Process Improvement® to Impact Organizational Culture and Improve Patient Safety
    • 10:45 AM - 11:15 AM Book Signing: Dr. Peter Anderson
    • 11:00 AM - 11:10 AM Increase your hand hygiene knowledge
    • 11:15 AM - 12:30 PM Workshop Session B
    • 11:15 AM - 12:30 PM Advancing Health Care for the Transgender Community
    • 11:15 AM - 12:30 PM Social Needs Interventions from Pilot to Scale
    • 11:15 AM - 12:30 PM Building Capability: The REALLY Big Challenge
    • 11:15 AM - 12:30 PM Can Improvement Cause Harm? Ethical Issues in Quality Improvement
    • 11:15 AM - 12:30 PM Catalyzing Students and Residents as Agents of Change
    • 11:15 AM - 12:30 PM Compare to Learn: Culture in Google and Health Care
    • 11:15 AM - 12:30 PM Delivering Excellence to Moms and Babies
    • 11:15 AM - 12:30 PM Learning Systems for Improvement
    • 11:15 AM - 12:30 PM Let Your Data Sing
    • 11:15 AM - 12:30 PM Keeping Your People Sane: Team-Building Activities
    • 11:15 AM - 12:30 PM Personal Mastery for Transformational Leadership
    • 11:15 AM - 12:30 PM Exploring the Challenge of Low-Volume Surgery and Quality
    • 11:15 AM - 12:30 PM Special Interest Keynote: High Reliability and Robust Process Improvement
    • 11:15 AM - 12:30 PM Long-Term-Care Facilities as Arenas for Compassionate Quality Improvement Work
    • 11:15 AM - 12:30 PM Reliable Diagnosis and Tracking in Primary Care
    • 11:15 AM - 12:30 PM Surgical Interventions in Birth: Global Perspectives
    • 11:15 AM - 12:30 PM Are We Improving the Patient Experience?
    • 11:15 AM - 12:30 PM What Matters to You? Using Co-design to Revolutionize Patient Experience
    • 11:15 AM - 12:30 PM Patients as Partners: New Ways to Design Care
    • 11:15 AM - 12:30 PM Beyond Feelings - Linking Stories to QI
    • 11:15 AM - 12:30 PM ACO, P4P, MACRA: From Acronyms to the Triple Aim
    • 11:15 AM - 12:30 PM Quality Improvement for Social Needs Interventions in Health Care
    • 11:15 AM - 12:30 PM Emerging Best Practices to Sustain Improvement
    • 11:15 AM - 12:30 PM Running Successful Collaboratives Around the Globe
    • 11:15 AM - 12:30 PM What Is a Patient's Chance of Survival from Sepsis in Your Organization?
    • 11:15 AM - 12:30 PM A Systems Approach to the Opioid Crisis
    • 11:15 AM - 12:30 PM Storyboard Walkaround: Patient, Team, System, Payer: The Quality Pillars
    • 11:15 AM - 12:30 PM From Clinical to Social: Redefining What Counts as Health Care
    • 11:15 AM - 12:30 PM Enhanced Recovery After Colorectal Surgery
    • 11:15 AM - 12:30 PM How to Successfully Implement the Triple Aim in a Community
    • 11:15 AM - 12:30 PM Population Health in the Military Health System
    • 11:15 AM - 12:30 PM Storyboard Walkaround: Transforming the Patient Experience through Technology
    • 12:25 PM - 12:30 PM Lunch Available in the Exhibit Hall!
    • 12:25 PM - 12:30 PM Book Signing: Don Berwick
    • 12:30 PM - 01:00 PM Book Signing: Don Berwick
    • 12:30 PM - 01:30 PM Lunch and Learns
    • 12:35 PM - 12:45 PM Visit the Joint Commission Center for Transforming Healthcare's Vendor Presentation
    • 12:40 PM - 01:20 PM Networking Lunch on Self-Care with Alex Anderson
    • 12:40 PM - 01:20 PM Networking Lunch with Experts in Surgical Safety
    • 12:40 PM - 01:20 PM Networking Lunch with Safety Experts, Frank Federico and Carol Haraden
    • 12:40 PM - 01:20 PM Networking Lunch on Improvement Science with Bob Lloyd, PhD
    • 12:40 PM - 01:20 PM Networking Lunch on High-Impact Leadership with Dave Munch and Michael Pugh
    • 12:40 PM - 01:20 PM Lunch and Learn: Promoting Equity, Quality, and Access within the Specialty Care Setting
    • 12:40 PM - 01:20 PM Lunch and Learn: Free From Harm: Creating Total Systems Safety
    • 12:45 PM - 01:15 PM Vendor Presentation: Joint Commission: How Do We Get from Low to High Reliability in Health Care? It Starts with Leaders Facilitating Change…
    • 01:30 PM - 02:45 PM Workshop Session C
    • 01:30 PM - 02:45 PM Disruptive Innovations: Self-Care and Health Equity
    • 01:30 PM - 02:45 PM Formal Debate: Patients are Best Cared for with Virtual, On-Demand Medicine
    • 01:30 PM - 02:45 PM National Quality Forum Framework for Home- and Community-Based Services
    • 01:30 PM - 02:45 PM Building QI Capacity: Delivering Results at Scale
    • 01:30 PM - 02:45 PM Tearing Down the Barriers to Continuous Improvement
    • 01:30 PM - 02:45 PM The Science of Flow and Design: The Emergency Department Super Track
    • 01:30 PM - 02:45 PM High Engagement and Low Burnout: Solutions for Your Workplace
    • 01:30 PM - 02:45 PM If You Build It, They Will Come: How to Make a Better Resident Experience
    • 01:30 PM - 02:45 PM Managing for Sustainable Innovation
    • 01:30 PM - 02:45 PM Strategies to Reduce Readmissions, Sepsis, and Health-Care Associated Infections
    • 01:30 PM - 02:45 PM An Implementation Framework for Patient Safety in Ambulatory Care
    • 01:30 PM - 02:45 PM Special Interest Keynote: Beyond Projects: How to Create a System of Safety
    • 01:30 PM - 02:45 PM Improving Safety in Brazil: The Salus Vitae Story
    • 01:30 PM - 02:45 PM Reducing Delirium: Improving Care Along a Continuum
    • 01:30 PM - 02:45 PM Risky Talk: Conversations Advancing Safety Culture
    • 01:30 PM - 02:45 PM Safety in Numbers: Overcoming Barriers to Event Reporting
    • 01:30 PM - 02:45 PM Understanding Top Health IT Safety Hazards
    • 01:30 PM - 02:45 PM Around the World in Mental Health Improvement
    • 01:30 PM - 02:45 PM Mayo Clinic's Empathic Communication Training
    • 01:30 PM - 02:45 PM Rethinking Quiet at Night
    • 01:30 PM - 02:45 PM Valuing “What Matters” Through Advanced Illness Conversations
    • 01:30 PM - 02:45 PM Accelerating Financial Returns with Three Behavior-Changing Toolkits
    • 01:30 PM - 02:45 PM Choosing Wisely: Inspiring Action to Reduce Overuse
    • 01:30 PM - 02:45 PM New Math: Taking on Overdiagnosis Waste and Harm
    • 01:30 PM - 02:45 PM Supporting Policy to Improve Health Care Quality
    • 01:30 PM - 02:45 PM A Population Approach to Maternal Health
    • 01:30 PM - 02:45 PM An Oral Health Integration Framework and Toolkit
    • 01:30 PM - 02:45 PM Food, Heat, Housing: A Path to Addressing Social Needs
    • 01:30 PM - 02:45 PM Storyboard Walkaround: High-Impact Student Projects
    • 01:30 PM - 02:45 PM Population Management in the Safety Net
    • 01:30 PM - 02:45 PM Psychiatric Emergencies: A Continuum of Solutions
    • 02:35 PM - 02:45 PM Don't miss Datix's Vendor Presentation:
    • 02:45 PM - 03:15 PM Vendor Presentation: Datix: Learning From The Past, Moving Into The Future
    • 03:10 PM - 03:15 PM Keynote: Abraham Verghese and Derek Feeley
    • 03:15 PM - 04:15 PM Abraham Verghese, MD and Derek Feeley
    • 04:10 PM - 04:15 PM Storyboard Reception
    • 04:20 PM - 04:40 PM Don’t miss Vizient's Vendor Presentation
    • 04:25 PM - 04:30 PM Book Signing: Abraham Verghese
    • 04:30 PM - 05:00 PM Vendor Presentation: Vizient: Mini-simulation: Best Practices for Sustainable Infection Control Program
    • 04:30 PM - 05:15 PM Book Signing: Abraham Verghese
    • 06:25 PM - 06:40 PM The National Forum Celebration kicks off at 6:30 PM in the Palms Ballroom
  • Wednesday, December 7, 2016
    • 07:00 AM - 07:45 AM IHI Open School Faculty Network Breakfast: Best Practices for Curriculum Integration
    • 07:00 AM - 07:45 AM The Quality Improvement Movement in Latin America: Growing and Learning
    • 07:00 AM - 07:45 AM Learning from Health Care Systems Outside the US
    • 07:00 AM - 07:45 AM The Conversation Project: Preparing Personally and Professionally for End-of-Life Care Conversations
    • 07:00 AM - 07:45 AM IHI Leadership Alliance: Bold Leaders Create Change from the Inside Out
    • 07:00 AM - 07:45 AM 100 Million Healthier Lives: Supporting Health Systems on the Journey to Population Health
    • 07:00 AM - 07:45 AM Saving Mothers and Newborns: How the WHO is Taking Action
    • 07:00 AM - 07:45 AM Maternal and Infant Health Disparities in the US: What we know, What can we do?
    • 07:00 AM - 07:45 AM How Safe is Surgery in your Facility? Do You Really Know?
    • 07:00 AM - 02:30 PM General Conference
    • 07:00 AM - 07:45 AM Special Interest Breakfasts
    • 07:00 AM - 05:00 PM Conference Pass Print Desk
    • 07:55 AM - 08:00 AM Keynote:Orlando Health
    • 08:00 AM - 02:30 PM IHI Open School Student Events
    • 08:00 AM - 09:00 AM When Tragedy Strikes: Insights and Stories from Orlando Health
    • 09:30 AM - 10:45 AM Preventing Harm through the Practice of Respect
    • 09:30 AM - 10:45 AM Workshop Session D
    • 09:30 AM - 10:45 AM Population Management and Team-Based Care Through the Lens of Health Equity
    • 09:30 AM - 10:45 AM Tools to Reduce Unconscious Bias in Decision-Making
    • 09:30 AM - 10:45 AM Accelerating High Reliability by Aligning Quality
    • 09:30 AM - 10:45 AM Centralizing Multi-Hospital Mortality Reviews
    • 09:30 AM - 10:45 AM Designing and Managing Improvement for Results
    • 09:30 AM - 10:45 AM Practical Strategies for Managing Successful Improvement Projects
    • 09:30 AM - 10:45 AM Question Time
    • 09:30 AM - 10:45 AM Six Strategies for Accelerating Learning and Spread
    • 09:30 AM - 10:45 AM Understanding Variation in Data
    • 09:30 AM - 10:45 AM Breaking the Rules for Better Care
    • 09:30 AM - 10:45 AM Building Joy in Work
    • 09:30 AM - 10:45 AM 10 Lessons from the Field for Leaders
    • 09:30 AM - 10:45 AM Special Interest Keynote: High-Impact Leadership
    • 09:30 AM - 10:45 AM Improving Culture: Two Decades at the Forefront
    • 09:30 AM - 10:45 AM Improving Safety for the Sickest of the Sick
    • 09:30 AM - 10:45 AM Catalyzing Interprofessional Collaboration
    • 09:30 AM - 10:45 AM Improving End-of-Life Care: A Community Approach
    • 09:30 AM - 10:45 AM Innovating Upstream: Population Health and Maternity Medical Homes
    • 09:30 AM - 10:45 AM Engaging Harmed Patients for Healing and Safety
    • 09:30 AM - 10:45 AM You, Me, and Computer Makes Three: Best Patient Experience
    • 09:30 AM - 10:45 AM Building Systems for Value, Not Leverage
    • 09:30 AM - 10:45 AM Identifying True Cost and Creating Value for Patients
    • 09:30 AM - 10:45 AM Quality Improvement as the Route to Enhancing Joy in Work
    • 09:30 AM - 10:45 AM Beyond HROs: Managing Patient Safety and Risk Through a Healthcare Collaborative Reliability Organization Model
    • 09:30 AM - 10:45 AM Medication Trauma Crisis: Primary Care Innovations
    • 09:30 AM - 10:45 AM The Value Proposition of Convenient Care: How Retail-Based Health Care Clinics Build a Culture of Health
    • 09:30 AM - 10:45 AM What Have We Learned from the Medicare Pioneer ACO Model?
    • 09:30 AM - 10:45 AM Global Health at Home
    • 09:30 AM - 10:45 AM Applying Meaningful Measurement in Health and Health Care
    • 09:30 AM - 10:45 AM Innovative Approaches to Integrating Behavioral Health and Primary Care
    • 09:30 AM - 10:45 AM Who’s Seen My Patient? Care Coordination Barriers
    • 10:35 AM - 10:45 AM Don't miss Premier's Vendor Presentation
    • 10:45 AM - 11:45 AM Vendor Presentation: Premier: 3 things you can do TODAY to earn your quality performance dividend TOMORROW
    • 11:00 AM - 11:10 AM Learn how you can increase compliance and decrease HAIs
    • 11:15 AM - 12:30 PM Preventing Harm through the Practice of Respect
    • 11:15 AM - 12:30 PM Workshop Session E
    • 11:15 AM - 12:30 PM Population Management and Team-Based Care Through the Lens of Health Equity
    • 11:15 AM - 12:30 PM Tools to Reduce Unconscious Bias in Decision-Making
    • 11:15 AM - 12:30 PM Accelerating High Reliability by Aligning Quality
    • 11:15 AM - 12:30 PM Centralizing Multi-Hospital Mortality Reviews
    • 11:15 AM - 12:30 PM Designing and Managing Improvement for Results
    • 11:15 AM - 12:30 PM Special Interest Keynote: Practical Strategies for Managing Successful Improvement Projects
    • 11:15 AM - 12:30 PM Question Time
    • 11:15 AM - 12:30 PM Six Strategies for Accelerating Learning and Spread
    • 11:15 AM - 12:30 PM Understanding Variation in Data
    • 11:15 AM - 12:30 PM Breaking the Rules for Better Care
    • 11:15 AM - 12:30 PM Building Joy in Work
    • 11:15 AM - 12:30 PM 10 Lessons from the Field for Leaders
    • 11:15 AM - 12:30 PM High-Impact Leadership
    • 11:15 AM - 12:30 PM Improving Culture: Two Decades at the Forefront
    • 11:15 AM - 12:30 PM Improving Safety for the Sickest of the Sick
    • 11:15 AM - 12:30 PM Catalyzing Interprofessional Collaboration
    • 11:15 AM - 12:30 PM Improving End-of-Life Care: A Community Approach
    • 11:15 AM - 12:30 PM Innovating Upstream: Population Health and Maternity Medical Homes
    • 11:15 AM - 12:30 PM Engaging Harmed Patients for Healing and Safety
    • 11:15 AM - 12:30 PM You, Me, and Computer Makes Three: Best Patient Experience
    • 11:15 AM - 12:30 PM Building Systems for Value, Not Leverage
    • 11:15 AM - 12:30 PM Identifying True Cost and Creating Value for Patients
    • 11:15 AM - 12:30 PM Quality Improvement as the Route to Enhancing Joy in Work
    • 11:15 AM - 12:30 PM Beyond HROs: Managing Patient Safety and Risk Through a Healthcare Collaborative Reliability Organization Model
    • 11:15 AM - 12:30 PM Medication Trauma Crisis: Primary Care Innovations
    • 11:15 AM - 12:30 PM The Value Proposition of Convenient Care: How Retail-Based Health Care Clinics Build a Culture of Health
    • 11:15 AM - 12:30 PM What Have We Learned from the Medicare Pioneer ACO Model?
    • 11:15 AM - 12:30 PM Global Health at Home
    • 11:15 AM - 12:30 PM Applying Meaningful Measurement in Health and Health Care
    • 11:15 AM - 12:30 PM Innovative Approaches to Integrating Behavioral Health and Primary Care
    • 11:15 AM - 12:30 PM Who’s Seen My Patient? Care Coordination Barriers
    • 12:00 PM - 04:00 PM Shuttles from Marriott to Orlando Airport
    • 12:25 PM - 12:30 PM Lunch Available in the Exhibit Hall!
    • 12:35 PM - 12:45 PM Don’t miss Healthway's Vendor Presentation:
    • 12:40 PM - 01:20 PM Meet the Author Lunch: Len Berry, Author of Management Lessons from Mayo Clinic
    • 12:40 PM - 01:20 PM Meet the Author Lunch: Joan Wellman, Author of Leading the Lean Healthcare Journey: Driving Culture Change to Increase Value
    • 12:40 PM - 01:20 PM Meet the Author Lunch: Bob Lloyd, PhD, Author of Measuring Quality Improvement in Healthcare: A Guide to Statistical Process Control Applications
    • 12:45 PM - 01:15 PM Vendor Presentation: Healthways: Effects of Lifestyle Medicine on Managing Chronic Conditions and Reducing Healthcare Spending
    • 12:45 PM - 01:15 PM Book Signing: Richard Frankel
    • 12:55 PM - 01:00 PM Forum Fortune Drawing
    • 01:25 PM - 01:30 PM Keynote: Don Berwick
    • 01:30 PM - 02:30 PM Donald Berwick, MD

© 2021 Institute for Healthcare Improvement All rights reserved. Privacy | Terms of Use
53 State Street, Boston MA 02109