Session Details
C13  Want to Engage Patients? Let's Talk!
Tue, December 11 2012 01:30 PM-02:45 PM
  Learning Format
A panel of experienced consumer patient safety advocates will discuss how they got involved in this work, how they've helped move the patient safety bar forward by working with multiple stakeholders, and offer valuable suggestions about how to engage patients and families. You will leave this interactive session empowered to give your patients and families what they want most: to be at the center of how care is designed and delivered in your facility.
Beginner Level
Learning Format
* Recognize the value of patient/family perspectives on the design, delivery, and outcome of care
Identify effective strategies to engage patients & families on a variety of patient safety issues
Develop strategies to use patient engagement to help improve their organization’s patient safety culture
Helen Haskell, MA, President, president of the nonprofit patient safety organization Mothers Against Medical Errors, and Board Member, Mothers Against Medical Error; Jean Rexford, , Executive Director CT CEnter for Patient Safety, CT Center for Patient Safety; Lori Nerbonne, RN, BSN, Group Leader, NH Patient Voices
Continuing Education Certification
Certification Type Credits
Certified Professionals in Healthcare Quality   1.25
General Attendance   1.25
Nursing Contact Hours   1.25
Pharmacist CPE   1.25
Social Worker Contact Hours   1.25
US Physician CME   1.25