Please note: This course was updated and retitled on August 15, and it was removed from the Basic Certificate in Quality and Safety. This course includes learning that was previously in PS 106: Introduction to the Culture of Safety. Learners who completed Introduction to the Culture of Safety will retain credit for completing this course.
As long as human beings provide health care, mistakes and errors will occur. However, organizations can reduce the likelihood of such mistakes and errors and limit their impact by fostering a culture of safety. This is an environment that encourages people to speak up about safety concerns, makes it safe to talk about mistakes and errors, and encourages learning from these events. This course focuses on how organizations can create and foster a culture of safety.