QI 301: IHI Open School Quality Improvement Practicum

This course is designed to walk you through the process of conducting a quality improvement project. It will call on your knowledge and learning from many other IHI Open School courses, and help you apply quality improvement skills in a real-world setting. Unlike other courses in our catalog, you will submit documents after several of the lessons.

Upon successful completion of the course, you will receive the IHI Open School Practicum Certificate, showing future employers and health care organizations that you have the skills, knowledge, and desire to improve care processes.


  • You must complete all prerequisite courses before starting this course: QI 101, QI 102, QI 103
  • This course is not required for the Basic Certificate of Completion. This course is only for those who will be conducting a QI project over several weeks/months.


Estimated Time of Completion: 1 hour 15 minutes
Release Date: 11/8/2011
Last Update Date: 11/8/2011
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You must complete all the prequisite courses before beginning or continuing this course.
Course Objectives
After completing this course, you will be able to:
1. Use the Model for Improvement to plan and carry out a quality improvement project in your local health care setting.
2. Develop a charter to guide you through a clinical quality improvement project.
3. List a family of measures — including outcome, process, and balancing measures — for your clinical quality improvement project.
4. Develop a cause and effect diagram to help you understand your theories for accomplishing your aim.
5. Use multiple Plan-Do-Study-Act (PDSA) cycles to test changes in a health care setting.
6. Construct a run chart that tracks measures over time for your clinical quality improvement project.
7. Create a summary report that summarizes the learning from your clinical quality improvement project.
Mike Briddon, MA, Director, Multimedia and Virtual Programs, Institute for Healthcare Improvement View Profile
James Moses, MD, MPH, Chief Quality Officer, Boston Medical Center View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
You must be a registered IHI.org user to take this course.
You must complete all the lessons within this course and achieve a minimum score of 75% in order to receive credit for the course.