PS 106: Introduction to the Culture of Safety
As long as human beings provide health care, mistakes and errors will occur. However, health care providers can reduce the likelihood of such mistakes and errors, and limit their impact, by fostering a “culture of safety.” This is an environment that encourages people to speak up about safety concerns, makes it safe to talk about mistakes and errors, and encourages learning from these events. How providers can create and foster a culture of safety is the focus of this course.
Estimated Time of Completion: 1 hour
Type of Activity: Knowledge
Release Date: 2/3/2011
Last Update Date: 2/3/2011
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Lessons
Course Objectives
After completing this course, you will be able to:
1. Explain the importance of speaking up about safety concerns and comment on why this is difficult.
2. Describe the elements of a culture of safety.
3. Give examples of ways in which a culture of safety can help improve the care you provide.
4. Identify ways you can foster a culture of safety in your day-to-day work.
Contributors
Author(s):
Allan Frankel, MD, Principal, Pascal Metrics Inc. View Profile
Michael Leonard, M.D., Principal, Clinical Group, Pascal Metrics Inc. View Profile
Reviewer(s):
Barbara Edson, RN, MBA, MHA, Sr.Director, Clinical Quality, Health Research & Educational Trust (HRET) View Profile
Jonathan Finkelstein, MD, MPH, Associate Professor, Harvard University Medical School View Profile
Lucian Leape, MD, Adjunct Professor of Health Policy, Harvard School of Public Health View Profile
Tiffany Lightfoot, RN, MS, Registered Nurse, University of Illinois View Profile
Continuing Education
Certified Professionals in Healthcare Quality 1.00 Credit hours
General Attendance 1.00 Credit hours
Nursing Contact Hours 1.00 Credit hours
Pharmacist CPE 1.00 Credit hours UPN# 0822-0000-11-017-H05-P
US Physician CME 1.00 Credit hours

In support of improving patient care, the Institute for Healthcare Improvement is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

This activity has been approved by the National Association for Healthcare Quality for CPHQ CE credit.
Requirements
You must complete all the lessons within this course in order to receive credit for the course.