PS 203: Pursuing Professional Accountability and a Just Culture
This course focuses on how organizations can create and foster a culture of safety. It will assist leaders in creating, shaping, and sustaining the type of culture needed to advance patient and workforce safety efforts. It is designed to inspire, motivate, and inform you as you lead your organization on its journey to zero harm.
Estimated Time of Completion: 1 hour 15 minutes
Type of Activity: Knowledge
Release Date: 2/3/2011
Last Update Date: 6/10/2019
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Course Objectives
After completing this course, you will be able to:
1. Discuss your opinions on one hospital's response to a serious adverse event.
2. Describe six domains of a culture of safety.
3. Explain how to use quantitative and qualitative data to assess the culture of an organization.
Contributors
Author(s):
Barbara Balik, EdD, RN, President, Aefina Partners View Profile
Allan Frankel, MD, Managing Partner, Safe and Reliable Healthcare View Profile
Gerald Hickson, MD, Professor, Vanderbilt University View Profile
Gary Kaplan, Chairman and CEO, Virginia Mason Medical Center View Profile
Michael Leonard, M.D., Principal, Clinical Group, Pascal Metrics Inc. View Profile
Robert Lloyd, PhD, Vice President, Institute for Healthcare Improvement View Profile
Sandy Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Improvement Advisor, Associates in Process Improvement View Profile
David Williams, PhD, Improvement Advisor, DMW Austin LLC View Profile
Editor(s):
Laura Fink, Director, Editorial and Online Learning, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Reviewer(s):
Barbara Edson, RN, MBA, MHA, VP, Clinical Quality, Health Research & Educational Trust (HRET) View Profile
Jonathan Finkelstein, MD, MPH, Professor, Harvard University Medical School View Profile
Lucian Leape, MD, Adjunct Professor of Health Policy, Harvard School of Public Health View Profile
Tiffany Lightfoot, RN, MS, Registered Nurse, University of Illinois View Profile
Patricia McGaffigan, RN, MS, CPPS, Vice President, Safety Programs, Institute for Healthcare Improvement View Profile
James Moses, MD, MPH, Chief Quality Officer, Boston Medical Center View Profile
Lloyd Provost, MS, Improvement Advisor, Associates in Process Improvement View Profile
Richard Scoville, PhD, Improvement Adviser, Institute for Healthcare Improvement View Profile
Continuing Education
ABIM US Physician CME/MOC 1.25 Credit hours UPN# 201198448
Certified Professionals in Healthcare Quality 1.25 Credit hours
CPPS Recertification 1.25 Credit hours
General Attendance 1.25 Credit hours
International General 1.25 Credit hours
Nursing Contact Hours 1.25 Credit hours
Pharmacist CPE 1.25 Credit hours UPN# 0822-0000-19-029-H05-P
US Physician CME 1.25 Credit hours

In support of improving patient care, the Institute for Healthcare Improvement is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

This activity has been approved by the National Association for Healthcare Quality for CPHQ CE credit.
Requirements
You must be a registered IHI.org user to take this course.
You must complete all the lessons within this course and achieve a minimum score of 75% in order to receive credit for the course.