QI 103: Measuring for Improvement
Measurement is essential in any improvement work: It tells you if the changes you are testing are leading to improvement. But measurement for improvement is different from measurement for research. In this course, you’ll learn how to use three basic kinds of measures: outcome, process, and balancing measures. You’ll learn how to collect, display, and interpret data – to ensure that measurement accelerates the pace of change, rather than slowing it down.
Estimated Time of Completion: 1 hour
Type of Activity: Knowledge
Release Date: 6/1/2009
Last Update Date: 9/1/2009
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Course Objectives
After completing this course, you will be able to:
1. List some of the key differences between measurement for improvement, measurement for accountability, and measurement for research.
2. State the value of plotting data over time.
3. Interpret and identify the basic elements of a run chart.
4. Explain the basics of sampling: why and how.
Contributors
Author(s):
Robert Lloyd, PhD, Executive Director Performance Improvement, Institute for Healthcare Improvement View Profile
Sandra Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Editor(s):
Deepa Ranganathan, Content Manager, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Continuing Education
Certified Professionals in Healthcare Quality 1.00 Credit hours
General Attendance 1.00 Credit hours
International General 1.00 Credit hours
Nursing Contact Hours 1.00 Credit hours
Pharmacist CPE 1.00 Credit hours UPN# 0822-0000-13-089-H05-P
US Physician CME 1.00 Credit hours

In support of improving patient care, the Institute for Healthcare Improvement is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

This activity has been approved by the National Association for Healthcare Quality for CPHQ CE credit.
Requirements
You must be a registered IHI.org user to take this course.
You must complete all the lessons within this course and achieve a minimum score of 75% in order to receive credit for the course.