QI 103: Testing and Measuring Changes with PDSA Cycles*
In this course, we’ll take you through basic concepts you need to know to run successful PDSA (Plan-Do-Study-Act) cycles in a clinical setting. First, we'll teach you how to plan and conduct a small scale tests of change. We’ll discuss how you can establish a helpful set of measures and how to design a data collection plan that facilitates rapid learning, such as through sampling. Next, we'll focus on studying the data you’ve collected, and we'll explain why a run chart is such a valuable tool at this stage of the process. Finally, we’ll show you how to act on your learning, possibly by increasing the size or scope of your next test cycle.

*This course is required for the Basic Certificate in Quality and Safety.

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Estimated Time of Completion: 1 hour 15 minutes
Type of Activity: Knowledge
Release Date: 6/1/2009
Last Update Date: 8/14/2016
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Course Objectives
After completing this course, you will be able to:
1. Describe how to establish and track measures of improvement during the “plan” and “do” phase of PDSA.
2. Explain how to learn from data during the “study” phase of PDSA.
3. Explain how to increase the size and scope of subsequent test cycles based on what you’re learning during the “act” phase of PDSA.
Kevin Little, PhD, Principal, Informing Ecological Design, LLC View Profile
Robert Lloyd, PhD, Vice President, Institute for Healthcare Improvement View Profile
Sandy Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Improvement Advisor, Associates in Process Improvement View Profile
Laura Fink, Director, Editorial and Online Learning, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Matthew Eggebrecht, Senior Consultant, University of Minnesota View Profile
James Moses, MD, MPH, Chief Quality Officer, Boston Medical Center View Profile
Lloyd Provost, MS, Improvement Advisor, Associates in Process Improvement View Profile
Richard Scoville, PhD, Improvement Adviser, Institute for Healthcare Improvement View Profile
Continuing Education
ABIM US Physician CME/MOC 1.25 Credit hours UPN# 201472234
Certified Professionals in Healthcare Quality 1.25 Credit hours
CPPS Recertification 1.25 Credit hours
General Attendance 1.25 Credit hours
International General 1.25 Credit hours
Nursing Contact Hours 1.25 Credit hours
Pharmacist CPE 1.25 Credit hours UPN# JA0004698-0000-20-023-H05-P
US Physician CME 1.25 Credit hours

In support of improving patient care, the Institute for Healthcare Improvement is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

This activity has been approved by the National Association for Healthcare Quality for CPHQ CE credit.
You must be a registered IHI.org user to take this course.
You must complete all the lessons within this course and achieve a minimum score of 75% in order to receive credit for the course.