QI 106: Level 100 Tools
This practical course will teach you how to create and use three essential tools for improvement: PDSA (Plan-Do-Study-Act) templates, measurement planning forms, and run charts. Working through step-by-step tutorials that put you right in the middle of health care scenarios, you’ll learn how to plan a series of tests, collect data, graph your results, and interpret what your graph is trying to tell you. The course is fully hands-on, so get ready to practice new skills along the way. Note: You will need Microsoft Word and Excel (any version) to make the most of this course.
Estimated Time of Completion: 3 hours
Type of Activity: Knowledge
Release Date: 12/18/2009
Last Update Date: 12/18/2009
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Lessons
Course Objectives
After completing this course, you will be able to:
1. Plan a set of PDSA cycles to enable sequential building of knowledge.
2. Complete the fields of a measurement planning form.
3. Create a run chart using an Excel-based template.
4. Determine whether sample run charts show performance improvement.
Contributors
Author(s):
Kevin Little, Ph.D, Principal, Informing Ecological Design, LLC View Profile
Editor(s):
Kathleen Vega, BA, Freelance Writer, Kathleen B. Vega, Inc View Profile
Reviewer(s):
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Matthew Eggebrecht, Senior Consultant, University of Minnesota View Profile
Richard Scoville, PhD, Improvement Advisor/Consultant, Institute for Healthcare Improvement View Profile
Continuing Education
Certified Professionals in Healthcare Quality 3.00 Credit hours
General Attendance 3.00 Credit hours
Nursing Contact Hours 3.00 Credit hours
Pharmacist CPE 3.00 Credit hours UPN# 0822-0000-10-006-H05-P
US Physician CME 3.00 Credit hours

In support of improving patient care, the Institute for Healthcare Improvement is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

This activity has been approved by the National Association for Healthcare Quality for CPHQ CE credit.
Requirements
You must complete all the lessons within this course in order to receive credit for the course.