PS 101: Introduction to Patient Safety*
No one embarks on a health care career intending to harm patients. But much too often, patients die or suffer injuries because of their experiences within the health care system. In this course, you’ll learn why becoming a student of patient safety is critical for everyone involved in health care today, and you will learn a framework for building safer, more reliable systems of care.

*This course is required for the Basic Certificate in Quality and Safety.

Click here to view resources related to this course.


Be Part of the Solution
Improving patient safety will take a host of health professionals making changes to improve the systems in which they work. Consider taking a leadership role and joining us at IHI’s National Forum on Quality Improvement in Health Care. Special programming and discounts are available for students, faculty, and residents.
Estimated Time of Completion: 1 hour 15 minutes
Type of Activity: Knowledge
Release Date: 11/27/2009
Last Update Date: 6/10/2019
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Course Objectives
After completing this course, you will be able to:
1. Summarize why it is essential to improve patient safety.
2. Describe a framework for improving the safety of health care systems.
3. Identify four key elements of a culture of safety.
4. Explain why systematic learning from error and unintended events is the best response to ensuring patient safety.
Contributors
Author(s):
Doug Bonacum, MBA, CSP, Vice President for Safety Management, Kaiser Permanente View Profile
Allan Frankel, MD, Managing Partner, Safe and Reliable Healthcare, Safe and Reliable Healthcare View Profile
Fran Griffin, RRT, MPA, RRT, MPA, Institute for Healthcare Improvement View Profile
Michael Leonard, M.D., Principal, Clinical Group, Pascal Metrics Inc. View Profile
Steven Spear, DBA, MS, MS, Senior Lecturer, Massachusetts Institute Of Technology View Profile
Robert Wachter, MD, Professor & Associate Chairman, Dept of Medicine, University of California San Francisco View Profile
Editor(s):
Laura Fink, Director, Editorial and Online Learning, Institute for Healthcare Improvement View Profile
Stephanie Garry Garfunkel, MA, Managing Editor, Institute for Healthcare Improvement View Profile
Reviewer(s):
Barbara Edson, RN, MBA, MHA, VP, Clinical Quality, Health Research & Educational Trust (HRET) View Profile
Frank Federico, RPh, Vice President, Senior Patient Safety Expert, Institute for Healthcare Improvement View Profile
Lucian Leape, MD, Adjunct Professor of Health Policy, Harvard School of Public Health View Profile
Continuing Education
ABIM US Physician CME/MOC 1.25 Credit hours UPN# 201198422
Certified Professionals in Healthcare Quality 1.25 Credit hours
CPPS Recertification 1.25 Credit hours
General Attendance 1.25 Credit hours
International General 1.25 Credit hours
Nursing Contact Hours 1.25 Credit hours
Pharmacist CPE 1.25 Credit hours UPN# JA0004698-0000-19-016-H05-P
US Physician CME 1.25 Credit hours

In support of improving patient care, the Institute for Healthcare Improvement is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE), and the Accreditation Council for Continuing Medical Education (ACCME), to provide continuing education for the healthcare team.

This activity has been approved by the National Association for Healthcare Quality for CPHQ CE credit.
Requirements
You must be a registered IHI.org user to take this course.
You must complete all the lessons within this course and achieve a minimum score of 75% in order to receive credit for the course.