This course provides a comprehensive introduction to the field of patient safety. You’ll learn the different types of errors, why errors occur, and how they can be prevented. You’ll understand effective and ineffective strategies for responding to errors when they do occur – especially with the goal of reducing, and ultimately eliminating, the chance that they’ll occur again. You’ll learn about the different kinds of error-reporting systems, and the effectiveness of each. Finally, you’ll learn about the difference between error and harm – and why reducing harm is the appropriate target of efforts to improve safety.
Estimated Time of Completion:
Type of Activity: Knowledge
Last Update Date:
After completing this course, you will be able to:
1. List the main types of errors utilizing Reason’s classification system.
2. Explain effective and ineffective strategies for responding to errors when they do occur.
3. Discuss the value and limitations of voluntary reporting systems.
4. Analyze the similarities and differences between error and harm.
You must be a registered IHI.org user
to take this course.
You must complete all the lessons within this course and achieve a minimum score of 75% in order to receive credit for the course.