By testing changes on a small scale and tracking your results as you go, you can see how your changes are affecting the process you're trying to improve. The testing phase in the Model for Improvement, developed by the Associates in Process Improvement, is what we call PDSA (Plan-Do-Study-Act). PDSA cycles allow you to conduct rapid tests of change, to grow your learning quickly while minimizing the risk of introducing a change in a complex system.
Estimated Time of Completion: 20 minutes
After completing this lesson, you will be able to:
1. Explain the importance in improvement work of conducting iterative small-scale tests of change.
2. Describe what happens during each stage of PDSA testing (i.e., what happens during "plan," "do," "study," and "act").
3. Use a PDSA worksheet to plan and conduct a small test of change for your own personal improvement project.
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