QI 102 Lesson 5: Testing Changes
By testing changes on a small scale and tracking your results as you go, you can see how your changes are affecting the process you're trying to improve. The testing phase in the Model for Improvement, developed by the Associates in Process Improvement, is what we call PDSA (Plan-Do-Study-Act). PDSA cycles allow you to conduct rapid tests of change, to grow your learning quickly while minimizing the risk of introducing a change in a complex system.
Estimated Time of Completion: 20 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. Explain the importance in improvement work of conducting iterative small-scale tests of change.
2. Describe what happens during each stage of PDSA testing (i.e., what happens during "plan," "do," "study," and "act").
3. Use a PDSA worksheet to plan and conduct a small test of change for your own personal improvement project.
Robert Lloyd, PhD, Vice President, Institute for Healthcare Improvement View Profile
Sandy Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Improvement Advisor, Associates in Process Improvement View Profile
Laura Fink, Director, Editorial and Online Learning, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.