PS 101 Lesson 3: A Call to Action — What YOU Can Do
When it comes to improving patient safety, it helps to have your whole organization on board. However, it doesn’t necessarily take a complex, multifaceted improvement effort to make progress in reducing errors and unintended events — progress can start with a commitment from individuals like you. In this lesson, you’ll learn four specific behaviors that you can adopt today to improve patient safety wherever you work.
Estimated Time of Completion: 30 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. Identify and define four behaviors any provider can adopt to improve safety for patients in his or her direct care.
2. Analyze which provider behaviors might have prevented an unintended adverse event in a written case study.
Contributors
Author(s):
Doug Bonacum, MBA, CSP, Vice President for Safety Management, Kaiser Permanente View Profile
Editor(s):
Laura Fink, Senior Managing Editor, Institute for Healthcare Improvement View Profile
Stephanie Garry Garfunkel, MA, Managing Editor, Institute for Healthcare Improvement View Profile
Reviewer(s):
Barbara Edson, RN, MBA, MHA, VP, Clinical Quality, Health Research & Educational Trust (HRET) View Profile
Lucian Leape, MD, Adjunct Professor of Health Policy, Harvard School of Public Health View Profile
Requirements
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.