QI 105 Lesson 1: The Four Phases of a Quality Improvement Project
Improvement projects typically go through four phases: innovation, pilot, implementation, and spread. In this lesson, we’ll walk you through the four phases. For each phase, we’ll provide a brief overview of the objective and present you with a short checklist of the tasks you'll need to accomplish before moving on. We'll also share a couple more tools to help you along, including driver diagrams and IHI's Framework for Spread.
Estimated Time of Completion: 25 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. Describe the four phases of an improvement project.
2. Explain how visual tools, such as driver diagrams, can help at different phases of improvement.
3. List several tasks associated with each of the four phases of an improvement project.
4. Describe the ultimate goal of a successful improvement project: spread.
Contributors
Author(s):
Sue Butts-Dion, Improvement Advisor, Butts-Dion Consulting, Inc. View Profile
Mary Dolansky, RN, PhD, Associate Professor, Louis Stokes VA Medical Center View Profile
Chris Grant, MD, Health Foundation & IHI Fellow/Consultant in Critical Care, Aintree University Hospital View Profile
Holly Oh, MD, Chief Medical Officer, Dimock Community Health Center View Profile
David Williams, Ph.D., Executive Director, Institute for Healthcare Improvement View Profile
Editor(s):
Laura Fink, Senior Managing Editor, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Reviewer(s):
James Moses, MD, MPH, Medical Director of Quality Improvement, Associate CQO, Boston Medical Center View Profile
Piotr Pilarski, MD, Resident Physician, Internal Medicine, Vanderbilt Medical Center View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Marie Schall, MA, Senior Director, Institute for Healthcare Improvement View Profile
Richard Scoville, PhD, Improvement Advisor/Consultant, Institute for Healthcare Improvement View Profile
Requirements
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.