QI 104 Lesson 2: Spreading Changes
You had a good idea for a change. Then you tested it and implemented it in one location. Now what? Well, if the change continues to lead to improvement, the next logical step is to spread it — to widely share that great innovation. However, you can’t just take a new process from one location and expect that it is going to work perfectly somewhere else. Read on to learn how to spread changes successfully.
Estimated Time of Completion: 20 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. Explain how to spread a change.
2. List sociologist Everett Rogers’ five attributes of innovations that spread, and apply them to an improvement project.
3. Identify the components of IHI’s Framework for Spread.
Sue Butts-Dion, Improvement Advisor, Butts-Dion Consulting, Inc. View Profile
Laura Fink, Senior Managing Editor, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Marie Schall, MA, Senior Director, Institute for Healthcare Improvement View Profile
Richard Scoville, PhD, Improvement Advisor/Consultant, Institute for Healthcare Improvement View Profile
Mary Viney, RN DNP CPHQ, Vice President Perfromance Improvement & Experience, Seton Healthcare Family View Profile
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.