PS 202 Lesson 2: What Does a Culture of Safety Look Like?
What exactly are the key elements of a culture of safety? And what conditions allow it to exist? This lesson discusses the component parts of the concept of a culture of safety: psychological safety, fairness, transparency, and effective leadership. Through different scenarios, you’ll learn about the structures and behaviors that contribute to a culture of safety and see these elements at work.
Estimated Time of Completion: 30 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. Define four components of a culture of safety: psychological safety, fairness, transparency, and effective leadership.
2. Discuss how leaders can promote cultural transformation in organizations.
3. Define a "just culture" and apply the Organizational Fairness and Professionalism Algorithm.
Contributors
Author(s):
Allan Frankel, MD, Patient Safety and Reliability Expert, Safe and Reliable Healthcare View Profile
Michael Leonard, M.D., Principal, Clinical Group, Pascal Metrics Inc. View Profile
Reviewer(s):
Barbara Edson, RN, MBA, MHA, VP, Clinical Quality, Health Research & Educational Trust (HRET) View Profile
Jonathan Finkelstein, MD, MPH, Professor, Harvard University Medical School View Profile
Lucian Leape, MD, Adjunct Professor of Health Policy, Harvard School of Public Health View Profile
Tiffany Lightfoot, RN, MS, Registered Nurse, University of Illinois View Profile
Requirements
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.