QI 102 Lesson 1: An Overview of the Model for Improvement
This lesson will provide an overview of the Model for Improvement, a method you can use to improve everything from your morning routine to your hospital’s rate of ventilator-associated pneumonia. You’ll also start your own personal improvement project—and you’ll learn how a hospital system in Saudi Arabia successfully used the Model for Improvement to reduce infections to zero in its neonatal intensive care unit.
Estimated Time of Completion: 20 minutes
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Learning Objectives
After completing this lesson, you will be able to:
1. State the three fundamental questions that are the basis of the Model for Improvement.
2. Identify the processes that make up the Plan-Do-Study-Act (PDSA) cycle.
3. Describe how a health care team has used the Model for Improvement to bring about improvements in a clinical setting.
4. Use the Model for Improvement to begin your own personal improvement project.
Contributors
Author(s):
Robert Lloyd, PhD, Executive Director Performance Improvement, Institute for Healthcare Improvement View Profile
Sandra Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Editor(s):
Deepa Ranganathan, Content Manager, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Requirements
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.