QI 103 Lesson 1: Establishing a Family of Measures
When you’re trying to make a change — whether you’re trying to be more punctual or cut down on infections in the intensive care unit (ICU) — you’ll need to gather data to know if you’re improving. But in the complex, messy world of real life, how do you decide what’s important to measure? And then how do you make those measurements? This lesson will explain how and why measuring for improvement is different from measuring for research. It will also cover the process of deciding what measures to use and how to collect data.
Estimated Time of Completion: 20 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. State the difference between project-level measures and PDSA-level measures.
2. List some of the key differences among measurement for improvement, measurement for accountability, and measurement for research.
3. Identify the elements of a complete data collection plan.
4. Describe the concept and use of families of measures.
Robert Lloyd, PhD, Executive Director Performance Improvement, Institute for Healthcare Improvement View Profile
Sandy Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Deepa Ranganathan, Content Manager, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.