QI 103 Lesson 1: How to Define Measures and Collect Data
Measurement is an essential part of testing changes with PDSA (Plan-Do-Study-Act): It tells you if the changes you are testing are leading to improvement. In this lesson, you’ll learn how to develop operational definitions for a family of measures (outcome, process, and balancing measures) during the "plan" phase of PDSA. Then, you'll learn how to track those measures during the "do" phase. We'll also provide some helpful data collection techniques, such as sampling, which can accelerate the pace of your improvement work.
Estimated Time of Completion: 25 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. Explain how to develop operational definitions for a family of measures.
2. Identify the elements of a complete data collection plan.
3. Discuss the use of sampling for collecting data for quality improvement.
Contributors
Author(s):
Robert Lloyd, PhD, Vice President, Institute for Healthcare Improvement View Profile
Sandy Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Editor(s):
Laura Fink, Senior Managing Editor, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Reviewer(s):
James Moses, MD, MPH, Medical Director of Quality Improvement, Associate CQO, Boston Medical Center View Profile
Requirements
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.