QI 103 Lesson 3: Using Run and Control Charts to Understand Variation
In this lesson, you’ll learn how to apply simple rules to find patterns in your data that might otherwise go unnoticed, and we’ll introduce you to what we call a control chart (or a Shewhart chart, for Walter Shewhart).
Estimated Time of Completion: 25 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. Apply four rules to find patterns in the data on a run chart.
2. Explain the purpose of a Shewhart (or control) chart.
Contributors
Author(s):
Robert Lloyd, PhD, Vice President, Institute for Healthcare Improvement View Profile
Sandy Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Editor(s):
Laura Fink, Senior Managing Editor, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Requirements
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.