You’ve set a strong aim statement (Lesson 2) and developed a balanced set of measures that will tell you if the changes you’re testing are leading to improvement (Lesson 3). Now it’s time to identify some changes to test. This lesson will discuss a range of methods for developing good ideas for changes. You’ll also use these techniques to start developing ideas for your personal improvement project.
Estimated Time of Completion: 15 minutes
After completing this lesson, you will be able to:
1. State and use the five approaches to coming up with a change.
2. Explain how to use change concepts to come up with good ideas to test.
3. Identify some good changes to test for your own personal improvement project.
You must be a registered IHI.org user
to take this lesson.
You must achieve a minimum score of
% to successfully complete this lesson.