QI 102 Lesson 4: Developing Changes
This lesson will discuss several different methods for developing good ideas for changes to test. You'll learn about a helpful list of change concepts from the Associates in Process Improvement (the same group that brought us the Model for Improvement). And we'll show you how visual tools can help you think critically about the systems and processes that you're part of. Finally, you’ll have the chance to use these techniques to start developing ideas to test in your own personal improvement project.
Estimated Time of Completion: 20 minutes
Learning Objectives
After completing this lesson, you will be able to:
1. State and use the five approaches to coming up with a change.
2. Explain how to use change concepts to come up with good ideas to test.
3. Identify some good changes to test for your own personal improvement project.
Contributors
Author(s):
Robert Lloyd, PhD, Vice President, Institute for Healthcare Improvement View Profile
Sandy Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Editor(s):
Laura Fink, Senior Managing Editor, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
Requirements
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.