QI 102 Lesson 4: Developing Changes
You’ve set a strong aim statement (Lesson 2) and developed a balanced set of measures that will tell you if the changes you’re testing are leading to improvement (Lesson 3). Now it’s time to identify some changes to test. This lesson will discuss a range of methods for developing good ideas for changes. You’ll also use these techniques to start developing ideas for your personal improvement project.
Estimated Time of Completion: 15 minutes
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Learning Objectives
After completing this lesson, you will be able to:
1. State and use the five approaches to coming up with a change.
2. Explain how to use change concepts to come up with good ideas to test.
3. Identify some good changes to test for your own personal improvement project.
Robert Lloyd, PhD, Executive Director Performance Improvement, Institute for Healthcare Improvement View Profile
Sandra Murray, MA, Improvement Advisor, CT Concepts View Profile
Lloyd Provost, MS, Statistician, Associates in Process Improvement View Profile
Deepa Ranganathan, Content Manager, Institute for Healthcare Improvement View Profile
Jane Roessner, PhD, Writer, Institute for Healthcare Improvement View Profile
You must be a registered IHI.org user to take this lesson.
You must achieve a minimum score of 75% to successfully complete this lesson.