BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 16.0 MIMEDIR//EN VERSION:2.0 METHOD:PUBLISH X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:Eastern Standard Time BEGIN:STANDARD DTSTART:16011104T020000 RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=11 TZOFFSETFROM:-0400 TZOFFSETTO:-0500 END:STANDARD BEGIN:DAYLIGHT DTSTART:16010311T020000 RRULE:FREQ=YEARLY;BYDAY=2SU;BYMONTH=3 TZOFFSETFROM:-0500 TZOFFSETTO:-0400 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CLASS:PUBLIC CREATED:20180508T181454Z DESCRIPTION:IHI is excited to bring you an audio program\, free of charge\, that will help you stay on top of the latest thinking and strategies for improving health care. To keep our costs low\, and to make the best use of WebEx\, we invite you to join the program by following the computer login instructions below. You can access the audio through your computer\, usin g speakers or a set of headphones. Once the program is underway\, we’ll explain (or remind you) how to use the “chat” function to type in comm ents or to ask questions whenever you feel like it\, but especially during the discussion portion of WIHI. Please follow the instructions below.\n \ n**Special Note**\nOur WebEx software has been updated! Please log on AT L EAST 15 minutes early to download the updates to your computer and ensure that you connect successfully to our meeting.\n \nGo to https://wihi.webex .com/eventcenter (Note: There is no www.) and click on the Event titled: W IHI: Giving Patients and Families the Tools to Be Health Care Improvers\n \nOn the right hand side of the screen enter the required information and click the "Join Now" button.\n \nThe audio portion of the call will be bro adcast through speakers attached to your computer. \n \nIf you prefer to j oin WIHI via computer AND the phone OR to dial in to ask your question or to make a comment\, here’s how that works: \n \nClick on the request pho ne button on the right hand side of the screen underneath the attendee lis t window. Dial-in information will be displayed on your screen in a pop-up window. Please dial the phone number\, the meeting number\, and the atten dee ID to connect correctly.\n \nTo connect by phone today please dial 1-8 77-668-4493 and input the code 666 648 982 \n DTEND;TZID="Eastern Standard Time":20180517T150000 DTSTAMP:20180508T181454Z DTSTART;TZID="Eastern Standard Time":20180517T140000 LAST-MODIFIED:20180508T181454Z LOCATION:via Webex PRIORITY:5 SEQUENCE:0 SUMMARY;LANGUAGE=en-us:WIHI on Giving Patients and Families the Tools to Be Health Care Improvers TRANSP:OPAQUE UID:040000008200E00074C5B7101A82E008000000006083E535D6E6D301000000000000000 010000000368F33336CD94D4D862D73994E177F85 X-ALT-DESC;FMTTYPE=text/html:

IHI is excited to bring you an audio program\, free of charge\, th at will help you stay on top of the latest thinking and strategies for imp roving health care. To keep our costs low\, and to make the best use of We bEx\, we invite you to join the program by following the computer login in structions below. You can access the audio through your computer\, using s peakers or a set of headphones. Once the program is underway\, we’\;l l explain (or remind you) how to use the “\;chat”\; function to type in comments or to ask questions whenever you feel like it\, but espec ially during the discussion portion of WIHI. Please follow the instruction s below.

 \;

**Special Note**
Our WebEx software has been updated! Please l og on AT LEAST 15 minutes early to download the updates to your computer a nd ensure that you connect successfully to our meeting.

 \;

Go to \;https://wihi.webex.com/eventcenter< /a> \;(Note: There is no www.) and click on the Event titled: \;WI HI: Giving Patients and Families the Tools to Be Health Care Improvers

 \;

On the right hand side of the screen enter the required information and click the "\;Join Now"\; button.

 \;

The audio portion of the call will be broadcast through speakers attached to your computer. \;

 \;

If you prefer to join WIHI via computer AND the phone OR to dial in to ask your questio n or to make a comment\, here’\;s how that works: \;

 \;

Click on the request phone button on the right hand side of the screen underneath the attendee list window. \;Dial-in information will be displayed on your screen in a pop-up window. Please dial the phone number\, the meeting numb er\, and the attendee ID to connect correctly.

 \;

To connect by phone today p lease dial 1-877-668-4493 and input the code 666 648 982 \; \;

X-MICROSOFT-CDO-BUSYSTATUS:BUSY X-MICROSOFT-CDO-IMPORTANCE:1 X-MICROSOFT-DISALLOW-COUNTER:FALSE X-MS-OLK-AUTOFILLLOCATION:FALSE X-MS-OLK-CONFTYPE:0 BEGIN:VALARM TRIGGER:-PT15M ACTION:DISPLAY DESCRIPTION:Reminder END:VALARM END:VEVENT END:VCALENDAR