BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 16.0 MIMEDIR//EN VERSION:2.0 METHOD:PUBLISH X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:Eastern Standard Time BEGIN:STANDARD DTSTART:16011104T020000 RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=11 TZOFFSETFROM:-0400 TZOFFSETTO:-0500 END:STANDARD BEGIN:DAYLIGHT DTSTART:16010311T020000 RRULE:FREQ=YEARLY;BYDAY=2SU;BYMONTH=3 TZOFFSETFROM:-0500 TZOFFSETTO:-0400 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CLASS:PUBLIC CREATED:20180110T150758Z DESCRIPTION:IHI is excited to bring you an audio program\, free of charge\, that will help you stay on top of the latest thinking and strategies for improving health care. To keep our costs low\, and to make the best use of WebEx\, we invite you to join the program by following the computer login instructions below. You can access the audio through your computer\, usin g speakers or a set of headphones. Once the program is underway\, we’ll explain (or remind you) how to use the “chat” function to type in comm ents or to ask questions whenever you feel like it\, but especially during the discussion portion of WIHI. Please follow the instructions below.\n \ n**Special Note**\nOur WebEx software has been updated! Please log on AT L EAST 15 minutes early to download the updates to your computer and ensure that you connect successfully to our meeting.\n \nGo to https://wihi.webex .com/eventcenter (Note: There is no www.) and click on the Event titled: W IHI: What's in a Name? Health Care's Chief Quality Officer\n\nOn the righ t hand side of the screen enter the required information and click the "Jo in Now" button.\n\nThe audio portion of the call will be broadcast through speakers attached to your computer. \n\nIf you prefer to join WIHI via co mputer AND the phone OR to dial in to ask your question or to make a comme nt\, here’s how that\nworks: \n\nClick on the request phone button on th e right hand side of the screen underneath the attendee list window. Dial- in information will be displayed on your screen in a pop-up window. Please dial the phone number\, the meeting number\, and the attendee ID to conne ct correctly.\n\nTo connect by phone today please dial 1-877-668-4493 and input the code 665 856 927 \n DTEND;TZID="Eastern Standard Time":20180125T150000 DTSTAMP:20180110T144824Z DTSTART;TZID="Eastern Standard Time":20180125T140000 LAST-MODIFIED:20180110T150758Z LOCATION:via Webex PRIORITY:5 SEQUENCE:0 SUMMARY;LANGUAGE=en-us:WIHI on What's in a Name? Health Care's Chief Qualit y Officer TRANSP:OPAQUE UID:040000008200E00074C5B7101A82E00800000000B0E12A28F889D301000000000000000 01000000079D604F1F133E042BCC9556BB1E120AA X-ALT-DESC;FMTTYPE=text/html:

IHI is excit ed to bring you an audio program\, free of charge\, that will help you sta y on top of the latest thinking and strategies for improving health care. To keep our costs low\, and to make the best use of WebEx\, we invite you to join the program by following the computer login instructions below. Yo u can access the audio through your computer\, using speakers or a set of headphones. Once the program is underway\, we’\;ll explain (or remind you) how to use the “\;chat”\; function to type in comments or to ask questions whenever you feel like it\, but especially during the dis cussion portion of WIHI. Please follow the instructions below.< /p>

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**Special N ote**

Our WebEx software has been updated ! Please log on AT LEAST 15 minutes early to download the updates to your computer and ensure that you connect successfully to our meeting.

 \;

•\;  \; \; \; \; \; \; Go to https://wihi.webex.com/eventcenter (Note: There is no www.) a nd click on the Event titled: WIHI: What's in a Name? Health Care's Chief  \;Quality Officer

•\; \; \;& nbsp\; \; \; \; On the right hand side of the screen en ter the required information and click the "\;Join Now"\; button.< o:p>

•\;&n bsp\; \; \; \; \; \; The audio portion of the c all will be broadcast through speakers attached to your computer.

•\; \;&n bsp\; \; \; \; \; If you prefer to join WIHI via co mputer AND the phone OR to dial in to ask your question or to make a comme nt\, here’\;s how that works:

̶ 6\; \; \; \; \; \;  \; Click on the request phone button on the right hand side of the screen underneath the attendee list window. Dial-in information will be di splayed on your screen in a pop-up window. Please dial the phone number\, the meeting number\, and the attendee ID to connect correctly.< /p>

•\; \; \ ; \; \; \; \; To connect by phone today please dial 1-877-668-4493 and input the code 665 856 927 \;

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